Contact Us
Got a question about a review, spotted something out of date, or want to flag a Curaçao-licensed casino not on GamStop that we haven't covered yet? This page explains what we can help with and the best way to reach us.
What we can help with
Non Gamstop Casinos is an independent research site covering casinos not on GamStop, most of which operate under a Curaçao licence rather than a UK Gambling Commission one. We're happy to hear from readers on things like:
- Corrections to bonus terms, ratings or factual details on any brand we cover
- Questions about how a specific Curaçao licence or payment method works
- Feedback on our rating methodology or requests to explain how we ranked a site
- Reports of broken links, outdated offers, or a casino that has closed or changed ownership
- General queries about how self-exclusion schemes like GAMSTOP interact with offshore-licensed operators
What we can't do
We're a review and comparison publisher, not a casino, an agent for any operator, or a customer support desk for the brands listed on this site. That means we can't:
- Process deposits, withdrawals, account verification or bonus disputes on behalf of any casino
- Access, close or re-open your account with any operator
- Guarantee the outcome of any query you raise directly with a casino's own support team
- Provide financial, legal or gambling-harm advice beyond pointing you to the right resource
If your query relates to an actual account, deposit or withdrawal, the fastest route is always the live chat or support email listed on the casino's own site — we simply don't have visibility into individual player accounts.
If you're struggling with gambling
If you've self-excluded through GAMSTOP and you're reaching out because you're worried about your gambling rather than for a research query, please don't wait on a reply from us. Visit our Responsible Gambling page first for support options and tools that can help straight away. We take this seriously and would rather point you there immediately than have you wait on an editorial enquiry.
Before you write in
A few checks that often save a back-and-forth:
- If your question is about which sites we rate highest and why, our Non Gamstop Casinos UK 2026 guide covers the current top-rated options in detail, including how each one compares on bonuses, games and payments.
- If you want background on who runs the site and how we approach reviews, that's covered on our About Us page.
- For questions about how we use your data, our licensing disclosures, or the legal basis of the site, check our Terms and Conditions first — it answers most of the "can you legally publish this" style questions we get.
Response times
We're a small editorial team, so replies aren't instant. We aim to acknowledge factual corrections and broken-link reports quickly, since keeping the offer details on this site accurate matters most to us. General feedback and methodology questions may take a little longer, particularly if we need to re-check a casino's terms before answering.
A note on independence
Non Gamstop Casinos may earn a commission when a reader signs up with a casino through a link on this site. That relationship never decides what we publish or how we rank a brand — poor terms, slow payouts or a weak game library get reported as such regardless of any partnership. If you think we've got a rating wrong because of that relationship, tell us; corrections based on evidence get made.
Whatever the reason for reaching out, the goal on our end is the same as yours: making sure the information here on casinos not on GamStop stays accurate, useful, and genuinely helpful before you make a decision. 18+ only.